Frequently Asked Questions
How do I get started?
Getting started is simple. Reach out through our contact form and schedule a call—we will then visit your property and guide you through a brief onboarding process to ensure your property is properly set up for service.
What's your pricing model?
Our Home Watch Services are generally provided through annual service agreements tailored to each property's occupancy schedule and specific needs. During periods when a property is vacant or only periodically occupied, homeowners receive active property oversight and routine Home Watch services designed to provide peace of mind while they are away.
When homeowners return to the property for extended periods, the agreement remains active with limited ongoing oversight and continued property support, while service rates are adjusted accordingly.
While many clients choose ongoing Home Watch service plans, short-term and one-time property monitoring services may also be available based on availability and property needs.
Because every property and homeowner's needs are unique, pricing is customized based on factors such as property size, occupancy schedule, visit frequency, and requested services. We are happy to provide a personalized service proposal following a complimentary consultation.
What makes you different?
Hamptons Property Watch is owner-operated by a year-round East End local with a law enforcement background. We provide a trusted, hands-on, and personalized approach to overseeing your home, with a strong focus on professionalism, communication, and peace of mind throughout your home’s vacancy.
How is Home Watching different from Property Management?
Home Watch is a Visual Inspection of a Home or Property, Looking for Obvious Issues. Unlike traditional property management companies, our services are focused on personalized oversight and routine monitoring of vacant or seasonally occupied homes to help provide homeowners with peace of mind throughout their home’s vacancy. If a homeowner needs assistance, we are always happy to help whenever possible or connect them with trusted local service providers when needed.
Will I receive updates after visits?
Absolutely! Following each weekly or bi-weekly visit, clients receive a detailed inspection update outlining the condition of the property, along with photographs and notification of any concerns or recommendations observed during the visit.
What happens if an issue is discovered?
If an issue is discovered, homeowners are notified promptly and guided through the appropriate next steps. Our services are focused on home watch and property oversight, and we can assist by coordinating access for trusted local vendors, contractors, or emergency services when needed. We also make every reasonable effort to respond to burglary and fire alarm notifications as quickly as possible. Our goal is to help make unexpected situations as smooth and manageable as possible throughout your home’s vacancy.